Frequently Asked Questions
1. What is Qatar Travel Marketplace?
Qatar Travel Marketplace is the first E-commerce Platform that connects travel agencies, retail travel buyers, and suppliers around the globe to buy and sell travel products in one place.
2. How does Qatar Travel Marketplace work?
Qatar Travel Marketplace connects global travel buyers with industry-leading travel agencies, retail travel buyers, and travel suppliers for trading travel products on one platform.
3. Who can register with Qatar Travel Marketplace?
From travel agencies and travel suppliers to retail travel buyers, anyone can register with Qatar Travel Marketplace. You must be of 18 years or above and strictly comply with the rules and regulations applicable in the field you operate.
4. What do I get on signing up with Qatar Travel Marketplace?
You’ll get to upload your travel products and services on Qatar Travel Marketplace and start selling travel products to global customers. Also, you can easily manage your travel bookings online.
5. Why partner with Qatar Travel Marketplace?
Qatar Travel Marketplace serves as a one-stop platform for its partners, including travel agents, tour operators, and travel suppliers, to promote the visibility of travel products and services to global travel buyers.
Global travel suppliers can sell travel content, including Hotels, Tours, Activities, Car transfers, and more, to travel agencies, tour operators, or consumers.
Travel Agents can get access to an extensive list of travel content to search and compare services with the demands of the end-user and competitive prices and ensure a secure payment system.
Travel Agents and Tour Operators can connect with new business partners and customers, increase travel bookings and maximize profitability.
6. Which travel services are available in Qatar Travel Marketplace?
Qatar Travel Marketplace provides access to the best travel services in Qatar, including Hotels, Tours, Activities, Excursions, Car transfers, Cruise rentals, Holiday packages, and other travel services.
7. How do I change my Travel date after the booking is confirmed?
You can change the Travel date by sending us your travel date change request via mail, and our team will immediately confirm your request. But it would help if you remembered that booking must comply with the Cancellation Policy of the respective service.
8. Do you offer payment processing?
Yes. Qatar Travel Marketplace is integrated with global payment gateways to provide travel buyers with a safe and secure travel booking process.
9. Can I make tour and activity bookings in different currencies?
Yes! Qatar Travel Marketplace has the best multicurrency feature, enabling you to book travel services in different currencies.
10. Is my Payment secure?
Yes, your payment is completely secure in this Qatar Travel Marketplace as payment information is encrypted in a highly secured manner through our Payment Gateway.
11. Does Qatar Travel Marketplace allow Credit Card Payment?
Yes, you can make travel payments online using a Credit/ Debit Card in this Qatar Travel Marketplace.
12. When will I receive confirmation after Online Payment?
You will receive confirmation via email immediately after making an online payment.
13. Do you offer Customer Support if I have any queries regarding my booking?
Yes, at Qatar Travel Marketplace, we have a team of professionals who provide dedicated support throughout the entire booking process, right from start to end. We provide support via Phone, Email, or WhatsApp, whichever is the most convenient for you. Our team is ready to help you 24 hours x 7 days.